Privacy Policy for ProLyfe Online Store

Last Updated: 10/3/23

At ProLyfe, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our online store prolyfe.org or make purchases from us. By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information, including:

a. Personal Information: When you make a purchase or create an account, we may collect information such as your name, email address, shipping address, billing address, and phone number.

b. Payment Information: We may collect your payment card information when you make a purchase. However, please note that we do not store your payment card details on our servers. All payment transactions are securely processed by trusted third-party payment processors.

c. Order History: We maintain a record of your purchase history and order details to provide you with efficient customer support and to process returns and exchanges.

d. Communication Information: If you contact us via email or through our Website, we may collect and store the content of those communications.

e. Website Usage Data: We may automatically collect information about your interactions with our Website, such as your IP address, browser type, device information, and pages you visit. We use cookies and similar technologies for this purpose. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for various purposes, including:

a. Processing Orders: To fulfill your orders, process payments, and deliver products to you.

b. Customer Support: To respond to your inquiries, address your concerns, and provide assistance.

c. Marketing: To send you promotional emails, newsletters, and updates about our products and special offers. You can opt out of marketing communications at any time.

d. Website Improvement: To analyze and enhance the functionality, usability, and performance of our Website.

e. Legal and Security: To comply with legal obligations and protect the security and integrity of our Website and your data.

3. Disclosure of Your Information

We may share your information with:

a. Service Providers: We may disclose your information to trusted third-party service providers who assist us in operating our online store, processing payments, delivering orders, and managing customer data.

b. Legal Requirements: We may disclose your information in response to legal requests, court orders, or as required by law.

c. Business Transfers: If ProLyfe undergoes a change in ownership, such as a merger or acquisition, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Choices

You have the right to:

a. Access, Correct, or Delete Your Information: You can access, correct, or delete your personal information by logging into your account or contacting us.

b. Opt Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us.

c. Cookies: You can manage your cookie preferences through your browser settings.

6. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our Website, and the revised version will be effective from the date of publication.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@prolyfe.org. 

Thank you for choosing ProLyfe. Your privacy and trust are important to us.